Refund policy

Refund & Return Policy


At Jackson jacket, we aim to deliver high-quality jackets that meet your expectations. However, if you’re not fully satisfied with your purchase, we’re here to make the return or refund process simple and hassle-free.

Return Policy


Eligibility for Returns:

You can request a return if:

  • The item is unused, unworn, and in original condition
  • Tags and packaging are intact
  • The return request is made within 7 days of delivery

Items NOT Eligible for Return:

  • Custom or personalized jackets
  • Items purchased on clearance or final sale
  • Items that have been washed, worn, or damaged after delivery

Return Process:

  • Email us at
    jacksonjacket43@gmail.com

    with your order number, item name, and reason for return.
  • Our team will respond with a return approval and address.
  • Pack the item securely and ship it back to us.
  • Once received and inspected, we’ll notify you of the status.

Return Process:

  • Return shipping charges are the responsibility of the customer.
  • If the item received was damaged or incorrect, we will cover the shipping cost.

Refund Policy


When will I get my refund?

Once your return is approved and we receive the product:

  • Refunds will be processed within 5–7 business days